Terms & Conditions – Rayyan BD

Welcome to Rayyan BD!
These Terms and Conditions outline the rules and regulations for using our website https://rayyanbd.com/ and purchasing products from us.
By accessing or using our website, you agree to be bound by these terms. Please read them carefully before placing an order.

1. General Information

Rayyan BD is an online shopping platform based in Mirpur, Dhaka, offering a wide range of lifestyle, fashion, and essential products.
Our mission is to provide customers with quality products, affordable prices, and a smooth shopping experience.

2. Eligibility

You must be at least 18 years old to place an order or use our website.
You agree to provide accurate and up-to-date information when creating an account or placing an order.
Any misuse of our website may result in suspension or permanent ban.

3. Product Information

We make every effort to display accurate product descriptions and images.
However, actual product colors or appearances may vary slightly due to screen settings or lighting.
Prices, offers, and stock availability are subject to change without prior notice.

4. Orders & Payments

Orders can be placed through our website or verified social media pages.
Payment methods include Cash on Delivery (COD) and other available online payment options.
Once an order is confirmed, you will receive a confirmation message or email.
Rayyan BD reserves the right to cancel any order due to invalid information or stock unavailability.

5. Shipping & Delivery

We deliver products all over Bangladesh through trusted courier partners.
Delivery time depends on your location and product availability.
You will be notified once your order is shipped, along with tracking details.

For details, please check our Shipping & Delivery Policy.

6. Returns & Refunds

If you receive a damaged or wrong product, please contact us within 3 days of delivery.
Refunds and exchanges will be processed according to our Refund Policy.
Products returned without original packaging or in used condition will not be accepted.

7. Privacy Policy

Your privacy is important to us.
All customer information is handled according to our Privacy Policy, ensuring your personal data is protected and used responsibly.

8. Intellectual Property

All materials on this website — including logos, text, images, and product designs — are the property of Rayyan BD.
Unauthorized use, reproduction, or redistribution of any content is strictly prohibited.

9. Limitation of Liability

Rayyan BD is not responsible for:

Any indirect, incidental, or consequential loss or damage.
Issues caused by courier delays, third-party services, or user negligence.
Errors resulting from incorrect information provided by the customer.

10. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time.
Any changes will be posted on this page and become effective immediately upon publication.

11. Contact Us

If you have any questions or concerns about our Terms & Conditions, please contact us:

📧 Email: ahmsajjadhossain@gmail.com
📞 Phone: 01732606070 / +8801732606070
📍 Address: Mirpur, Dhaka
🌐 Website: https://rayyanbd.com/

Rayyan BD – Where Style Meets Trust.